Hotel Policies & Reservation Information
The Hampton Inn by Hilton Policies and Reservation Information page will provide you with all information you will need to make a reservation and stay with us at the Hampton.
Guaranteed Reservations
To guarantee a reservation at the Hampton Inn by Hilton, a valid credit card is required at time of booking.
Cancellation Policy
Guaranteed reservations at the Hampton Inn by Hilton at the Falls must be cancelled by 4:00 pm, 24 hours prior to arrival date to avoid cancellation penalties. If you wish to cancel your reservation within the cancel policy, a 1-night penalty will be applied.
New Year's Eve Cancellation Policy
A 50% deposit is required for all New Year's Eve reservations. Reservations must be cancelled by December 15th to receive a refund (less $25 admin fee).
Check in / Check out
Check in time at the Hampton Inn starts at 3pm. If your party happens to arrive earlier, and the room is not available at the time of arrival, our front desk will be happy to store your bags so that you can enjoy your day. Check out time is 11:00am the day of departure.
Age Requirement
To reserve a room at the Hampton Inn, there must be at least 1 adult present in the room (18 years of age or older).
Payment options
The Hampton Inn accepts all major credit cards, as well as cash, Niagara Falls Dollars or Interac payments.
Taxes & Fee
Hotel stays in Niagara Falls are now subject to 13% tax rate (Ontario Harmonized Sales Tax) and a 3.39% PF (Promotion Fee, which is NOT a tax). Implemented by hotels in the city to help us market Niagara Falls to travelers the PF may also be used to generate better services for visitors while in the city.
Dining establishments, attractions and retail outlets will also be subject to the Promotional Fee.
