Hotel Policies & Reservation Information

The Hampton Inn by Hilton Policies and Reservation Information page will provide you with all information you will need to make a reservation and stay with us at the Hampton.

Guaranteed Reservations

To guarantee a reservation at the Hampton Inn by Hilton, a valid credit card is required at time of booking.

Cancellation Policy

For guaranteed reservations, a 24-hour cancellation policy is in effect. If you wish to cancel your reservation inside of the 24 hours, a 1-night penalty will be applied.

New Year's Eve Cancellation Policy

A 50% deposit is required for all New Year's Eve reservations. Reservations must be cancelled by December 15th to receive a refund (less $25 admin fee).

Check in / Check out

Check in time at the Hampton Inn by Hilton starts at 3pm. If your party happens to arrive earlier, and the room is not available at the time of arrival, our Front desk will be happy to store your bags so you can enjoy your day. Check out time is for 11:00am the day of departure.

Age Requirement

To reserve a room at the Hampton Inn by Hilton, there must be at least 1 adult present in the room (18 years of age or older).

Payment options

The Hampton Inn by Hilton accepts all major credit cards, as well as cash, Niagara Falls Dollars or Interac payments.

Taxes & Fee

Hotels in Niagara Falls have implemented a Destination Marketing Fee for room nights consumed to help us market Niagara Falls to travelers. It may also be used to generate better services to visitors while in the city.

Guest rooms will be subject to a 3% DMF (Destination Marketing Fee, which is NOT a tax), 5% PST (Provincial Sales Tax) and 5% GST (Goods and Service Tax).

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